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The Malthouse Care Home, Gillingham

The Malthouse was purchased in 2007 as a 31 room, high quality residential care home with nine Independent Living Units in the grounds. Although the property appeared well cared for, the reality was that it was physically tired and largely non-compliant with future standards. This lack of compliance stretched across most aspects of the business which had to be addressed. The critical issue was that the low dependency care market it was currently enjoying was declining.

Affinity commissioned a complete refurbishment programme which included the provision of extensive double glazing, replacement of heating services and the upgrading of IT programs. Modern working and business practices were also introduced into the home. By understanding the specific market and through offering modern high end residential care to its residents the home achieves far higher fee and profit levels than it could have ever done without the management and development skills of Affinity.

During this period Affinity successfully achieved planning permission to provide another five bedrooms in the main building. An option was also obtained on the house next door and planning was achieved for a state of the art 27 bed extension for nursing and dementia clients.

The new development will provide much-needed specialist nursing and dementia facilities. This extension costs £2m, increasing EBIT by £500,000 and adding over £4m to the capital value of the home.



“The Malthouse is more like a real home, and the management and staff are marvellous.”
Mary Morris

“I am being so well looked after, better than I would ever have dreamed of. It is nice to be in capable hands you can trust.”
Mrs Hilary Wolk

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